top of page

Privacy Policy

Introduction

At Inmigración Virtual we know how important your personal information it is for you. Given this, we have created a Privacy Policy tailored around the mission and purpose of our company. Given the nature of the services we offer, our priority is to provide a safe space where every User feels comfortable and secure.

We ask that you carefully read our Privacy Policy. By accessing and/or using  to www.inmigracionvirtual.com (hereinafter, "web page",  "Internet page"  and/or "portal"), you acknowledge that you have accepted our  Privacy Policy and you are obliged by it. If you are not in agreement with the provisions herein, you must refrain from using our website. 

Applicability

The applicability of this Privacy Policy will extend to all information  that we may automatically collect and/or that you voluntarily provide through  www.inmigracionvirtual.com .  

If you are under 18  years, you must not access or use our website. If we become aware that we accidentally collected  Information from someone under 18  years without permission from their parents or legal guardian, we will proceed to eliminate it. If you have any reason to believe that we have stored  personal information of someone under the age of 18, please contact us at info@inmigracionvirtual.com so we can  conduct an investigation and take any necessary action.

This Privacy Policy does not  apply to the  information collected outside of inmigracionvirtual.com, either through a third party platform (even if it is possible to access through our website)  and/or offline. We encourage you to review the Privacy Policy of the  platform of any third party  so that you are aware of the  same.  

Information We Collect

By accessing and interacting with  our website, our system automatically  collect  certain information regarding your equipment and usage patterns. Specifically, we store the following:  

  • Internet Protocol (IP) address;

  • OS;  

  • Browser type;

  • traffic data;  

  • location data;  

  • Records;  

  • Pages you access within our website;  

  • Links you access within our website;

  • Time spent on our website;

  • Number of visits;

  • Date and time of entry to our website;

  • Information collected through "cookies"; and

  • Information about how you came to our website  (third party links, etc.).

Personal information that you may voluntarily provide to us includes the following:

  • Name and surname; physical or postal address;

  • Date and/or place of birth;  

  • Civil status;

  • Gender;

  • Email address;

  • Phone number;

  • Images;   

  • Voice recordings;

  • video recordings;

  • If you create an account with us, we will store your username and password;

  • Comments;  

  • Reviews of our services;  

  • Messages through the contact section and/or the help "chat";  

  • In case of purchasing a service through our portal, we will store the payment data (credit or debit card number, expiration date and security code)  solely for the purpose of processing such purchase;  

  • Information about your purchase transactions with us;  

  • Responses to any questionnaires that are not handled by the third party platform; and

  • Any other information and/or content  that you wish to provide through our website.

​​

Given the nature of our services, we encourage you to be careful with the information that you submit in the common areas of our website, such as the comments and reviews area. Any information published by you in these spaces does not have any guarantee of confidentiality. This is because it can be viewed by any user of our website.  

​Information Collection Methods 

We use devices such as "cookies", "web beacons" and  "pixels"  to collect information regarding equipment and its usage patterns, as well as to  personalize your experience with us (see section titled Information We Collect ).  When you access our website, we immediately ask for your consent to use our cookies. By accepting,  Small amounts of information are automatically sent to your computer. There are certain types of cookies that will only be stored on your computer while you are browsing our website. On the other hand, there are other types of cookies that stay for a longer time  to be able to recognize you when you return to our website and thus provide you with a more personalized service.  

 

If you choose to refuse to accept our cookies, you may not be able to access our website or have the same type of interactive experience. You  You can access the cookie configuration options to obtain more information about the essential cookies we use, as well as to delete, control and/or authorize any other type of cookie. 

Use of Information Collected

We use your personal information to:  

  • Assist you in the immigration process of your selection;

  • Improve our services and/or our website;

  • Maintain statistics regarding the use of our website;   

  • Offer a more personalized service;  

  • Recognize our users when they enter  to our website;

  • Respond to your messages, comments and/or concerns;

  • Provide technical support;

  • Contact our users  through  of mail  electronic  to inform you about our services, special  and/or news regarding the latest in immigration;

  • Notify you about any changes to our website, policies and/or services;

  • Enforce our Terms and Conditions of Use and/or any other legal agreement between you and Inmigración Virtual, LLC;  

  • Provide only the information necessary to our service providers to support our operation;  

  • To ensure that our platform is safe for you to use;  

  • Any other purpose for which we obtain your consent; and

  • Be in compliance with our legal responsibilities. ​

Storage Time of Collected Information

We will retain your personal information for the period of time necessary or permitted by law to fulfill the purpose for which it was obtained. Likewise, we will use the information collected to comply with our legal obligations, provide any immigration service that has been contracted by you, resolve any dispute and enforce any contractual agreement between you and Inmigración Virtual, LLC. 

Use of your Email

By providing us with your email address, you authorize us to contact you through that means for any of the following purposes:  

  • Provide you with information about our services or products;  

  • Answer any doubt or question;

  • Send you a copy of the articles published on our blog;  

  • Inform you about updates to our  website and/or services;  

  • Any matter relating to your account as a member;   

  • solve any  dispute;  

  • Provide you with technical support;

  • Send you questionnaires or surveys;

  • Send you invoices and payment reminders for services provided;  

  • Contact him to assert  our Terms and Conditions, as well  like any other contractual agreement between us;  and

  • Any other purpose for which you have authorized us.  

If you do not want us to use your email to communicate with you for any of the aforementioned reasons, please contact us at info@inmigracionvirtual.com to disable any  communication. 

Security

The security of your personal information is of paramount importance to us. Given this, we have taken several electronic and administrative security measures to comply with  the parameters established by law. In this way, the risk of  access and/or disclosure  by unauthorized entities or individuals, as well as the misuse, alteration or destruction of your personal information.  

Our website is hosted on the Wix.com platform,  which allows us  personalize this portal, as well as sell and promote our services. Your data, including your personal information, may be stored in the Wix.com database and in the general Wix.com applications. Wix.com's practice is to encrypt and store your data on servers  protected by a protection barrier (better known in English as "firewall").  

 

All payment platforms provided on our website comply with the standards established by  the Data Security Standard for the Payment Card Industry  ("PCI DSS"). PCI DSS requirements help us ensure the secure handling of your credit card information by our website and our billing service providers.  

Although we have implemented all the security measures mentioned above, we cannot guarantee the absolute security of any  personal information  that we acquire through our website. Any personal information you provide to us through our website is  your own risk.

Disclosure of your Information 

At Inmigración Virtual, LLC we reserve the right to disclose anonymous information that does not identify any individual  with third parties, including advertisers, promotional partners and/or sponsors. Any other information will be disclosed only in the following scenarios:  

 

  • If we are required to do so by law or court order, except where the information is protected by attorney-client privilege;

  • To apply or enforce our Terms and Conditions Policy;

  • If necessary to protect the safety of our other users  and/or any right  of Inmigración Virtual, LLC;  

  • To our contractors, service providers and other third parties to assist us in our operation. These contractors, service providers and third parties undertake to maintain the confidentiality of all information provided.

  • To our subsidiaries and affiliates;  

  • To fulfill the purpose for which the information was provided; and

  • For any other purpose for which you have authorized us.

At Inmigración Virtual, LLC we do not share or disclose your personal information for third party promotional purposes. 

Transfer of Personal Information 

In the eventuality that Inmigración Virtual, LLC initiates the sale, merger, restructuring, reorganization, dissolution, divestiture, or other sale or transfer of any or all of its assets, any  personal information collected through our website  may be part of the assets to be transferred. 

Dispute Resolution

If you have any complaints or concerns  related to our compliance with this Privacy Policy, please contact us through info@inmigracionvirtual.com. We will initiate an investigation and attempt to resolve any dispute related to the disclosure  of your personal information.  

Changes to our Privacy Policy

We reserve the right to modify our Privacy Policy from time to time. It is your responsibility to review our Privacy Policy each time you use our website to be aware of any changes. Remember that when you use  and accessing this website means that you have accepted our Privacy Policy, even when changes have been made.

Any change and/or clarification to our Privacy Terms will become effective  immediately after its publication. At our discretion, if we make a material change, we will post a notice on the main screen of our website.  

Contact Information

If you require it, we are in the best disposition of  clarify any doubt or question  about our privacy policy. Also, if you want  access, correct, amend and/or delete any of your personal information acquired in accordance with this Privacy Policy,  please contact us through info@inmigracionvirtual.com

Términos y Condiciones del Cuestionario de Pre-Elegibilidad

Al utilizar nuestro Cuestionario de Pre-Elegibilidad, está aceptando los Términos y Condiciones asociados al mismo. Puede accesarlos a través de: https://www.inmigracionvirtual.com/terminos-y-condiciones

bottom of page