Privacy Policy

Introduction

Welcome to the Virtual Immigration website! Please read our Privacy Policy carefully. By accessing and/or using https://www.inmigracionvirtual.com/ (hereinafter, "website," "internet page," and/or "portal"), you acknowledge that you have accepted our Privacy Policy and agree to comply with it. If you do not agree with the terms herein, you should refrain from using our website.

Applicability

This Privacy Policy applies to all information that we may automatically collect and/or that you voluntarily provide through https://www.inmigracionvirtual.com/

If you are under 18, you should not access or use our website. Should we become aware that we have accidentally collected information from someone under 18 without parental or legal guardian permission, we will delete it. If you have reason to believe that we have stored personal information of someone under 16, please contact us at info@inmigracionvirtual.com so that we can investigate and take appropriate action.

This Privacy Policy does not apply to information collected outside of inmigracionvirtual.com, whether through a third-party platform (even if accessible through our website) and/or offline. We encourage you to review the Privacy Policy of any third-party platform to ensure you are aware of its terms.

Contact with the Firm

Use of our website, including the pre-eligibility questionnaire, does not establish an attorney-client relationship between you and any of our attorneys. Therefore, do not use our website to submit confidential or time-sensitive information. Whether you are a new or existing client of the firm, Virtual Immigration, LLC cannot represent you in any new matter until the firm has determined that there is no conflict of interest and that it is willing and able to accept the new representation. Unless and until Virtual Immigration, LLC has informed you that it is willing and able to accept your new matter, do not send the firm any information or documents that you consider private or confidential.

Information We Collect

Al usted acceder e interactuar con nuestra página de internet, nuestro sistema automáticamente recopila cierta información referente a su equipo y patrones de uso. En específico, almacenamos lo siguiente:

Dirección de Protocolo de Internet (IP por sus siglas en inglés);
Sistema operativo;
Tipo de navegador;
Datos de tráfico;
Datos de ubicación;
Registros;
Páginas a las que accesa dentro de nuestra página web;
Enlaces a los que accesa dentro de nuestra página web;
Tiempo de permanencia en nuestra página web;
Número de visitas;
Fecha y hora de entrada a nuestra página web;
Información recopilada a través de "cookies"; y
Información sobre cómo llegó a nuestra página web (enlaces de terceros, etc.).

La información personal que usted puede proveernos de manera voluntaria incluye la siguiente:

Nombre y apellidos; dirección física o postal;
Fecha y/o lugar de nacimiento;
Estado civil;
Género;
Dirección de correo electrónico;
Número de teléfono;
Imágenes;
Grabaciones de voz;
Videograbaciones;
De crear una cuenta con nosotros, almacenaremos su nombre de usuario y contraseña;
Comentarios;
Reseñas de nuestros servicios;
Mensajes a través de la sección de contacto y/o el "chat" de ayuda;
En caso de comprar un servicio a través de nuestro portal, almacenaremos los datos del pago (número tarjeta de crédito o débito, fecha de expiración y código de seguridad) solo con el propósito de procesar dicha compra;
Información sobre sus transacciones de compra con nosotros;
Respuestas a cualquier cuestionario que no sea manejado por la plataforma de un tercero; y
Cualquier otra información y/o contenido que desee proveer a través de nuestra página web.

Dada la naturaleza de nuestros servicios, le exhortamos a que tenga cuidado con la información que pone en las áreas comunes de nuestra página web, como lo son la área de comentarios y reseñas. Toda información publicada por usted en esos espacios no tiene ninguna garantía de confidencialidad. Esto se debe a que puede ser vista por cualquier usuario de nuestra página web.

Information Gathering Methods

We use devices such as cookies, web beacons, and pixels to collect information about your device and usage patterns, as well as to personalize your experience with us (see the section titled "Information We Collect "). When you access our website, we immediately ask for your consent to use our cookies. By accepting, small amounts of information are automatically sent to your computer. Some types of cookies are only stored on your computer while you are browsing our website. Other types of cookies remain for a longer period to recognize you when you return to our website and provide you with a more personalized service.

If you choose not to accept our cookies, you may not be able to access our website or have the same interactive experience. You can access the cookie settings options to learn more about the essential cookies we use, as well as to delete, control, and/or authorize any other type of cookie.

Use of Collected Information

Utilizamos su información personal para:

Asistirle en el proceso migratorio de su selección;
Mejorar nuestros servicios y/o nuestra página web;
Mantener estadísticas referente al uso de nuestra página web;
Ofrecer un servicio más personalizado;
Reconocer a nuestros usuarios cuando entran a nuestra página web;
Responder a sus mensajes, comentarios y/o preocupaciones;
Proveer soporte técnico;
Contactar a nuestros usuarios a través de correo electrónico para informarle sobre nuestros servicios, especiales y/o noticias referentes a lo último en inmigración;
Notificarle sobre cualquier cambio en nuestras página web, políticas y/o servicios;
Hacer cumplir nuestros Términos y Condiciones de Uso y/o cualquier otro contrato legal entre usted e Inmigración Virtual, LLC;
Proveerle solo la información necesaria a nuestros proveedores de servicios para poder respaldar nuestra operación;
Para asegurarnos que nuestra plataforma es segura para su uso;
Cualquier otro fin para el cual obtengamos su consentimiento; y
Estar en cumplimiento con nuestras responsabilidades legales.

Storage Time of Collected Information

We will retain your personal information for the period of time necessary or permitted by law to fulfill the purpose for which it was obtained. We will also use the information collected to comply with our legal obligations, provide you with any immigration services you have contracted, resolve any disputes, and enforce any contractual agreements between you and Virtual Immigration, LLC.

Use of your Email

Al proveernos su correo electrónico, nos autoriza a contactarlo(a) a través de ese medio para cualquiera de los siguientes propósitos:

Brindarle información acerca de nuestros servicios o productos;
Contestarle cualquier duda o pregunta;
Enviarle copia de los artículos publicados en nuestro blog;
Informarle sobre las actualizaciones en nuestra página web y/o servicios;
Cualquier asunto referente a su cuenta como miembro;
Resolver cualquier disputa;
Proveerle soporte técnico;
Enviarle cuestionarios o encuestas;
Enviarle facturas y recordatorios de pago por servicios brindados;
Contactarlo para hacer valer nuestros Términos y Condiciones, así como cualquier otro acuerdo contractual entre nosotros; y
Cualquier otro propósito para el cual nos haya autorizado.

Si no desea que utilicemos su correo electrónico para comunicarnos con usted por cualquiera de las razones antes mencionadas, comuníquese con nosotros a través de info@inmigracionvirtual.com para desactivar cualquier comunicación.

Security

The security of your personal information is of vital importance to us. Therefore, we have implemented several electronic and administrative security measures to comply with legal requirements. This minimizes the risk of unauthorized access and/or disclosure, as well as the misuse, alteration, or destruction of your personal information.

Our website is hosted on the Wix.com platform, which allows us to customize this site and sell and promote our services. Your data, including your personal information, may be stored in the Wix.com database and in general Wix.com applications. Wix.com's practice is to encrypt and store your data on servers protected by a firewall.

All payment platforms provided on our website comply with the standards set by the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS requirements help us ensure the secure handling of your credit card information by our website and our payment service providers.

Although we have implemented all the security measures mentioned above, we cannot guarantee the absolute security of any personal information we collect through our website. Any personal information you provide to us through our website is at your own risk.

Disclosure of Your Information

At Virtual Immigration, LLC, we reserve the right to withhold anonymous and/or non-identifiable information from third parties, including advertisers, promotional partners, and/or sponsors. Any other information will only be disclosed in the following scenarios:

If required by law or court order, except where the information is protected by attorney-client privilege;
To apply or enforce our Terms and Conditions Policy;
If necessary to protect the safety of our other users and/or any rights of Virtual Immigration, LLC;
To our contractors, service providers, and other third parties to assist us in our operations. These contractors, service providers, and third parties agree to maintain the confidentiality of all information provided.
To our subsidiaries and affiliates;
To fulfill the purpose for which the information was provided; and
For any other purpose for which you have authorized us.

At Virtual Immigration, LLC, we do not share or disclose your personal information for third-party promotional purposes.

Transfer of Personal Information

In the event of any of the above, Virtual Immigration, LLC may initiate the sale, merger, restructuring, reorganization, dissolution, divestiture, or other sale or transfer of any or all of its assets. Through any of the aforementioned actions, any personal information collected through our website may be included among the assets to be transferred.

Dispute Resolution

If you have any complaints or concerns regarding our compliance with this Privacy Policy, please contact us at info@inmigracionvirtual.com. We will initiate an investigation and attempt to resolve any disputes related to the disclosure of your personal information.

Changes to Our Privacy Policy

We reserve the right to modify our Privacy Policy from time to time. It is your responsibility to review our Privacy Policy each time you use our website to stay informed of any changes. Please remember that by using and accessing this website, you are agreeing to our Privacy Policy, even after any changes have been made.

Any changes and/or clarifications to our Privacy Policy will take effect immediately upon posting. At our discretion, if we make a substantial change, we will post a notice on the homepage of our website.

Contact Information

Should you require it, we are happy to clarify any doubts or questions you may have regarding our privacy policy. Likewise, if you wish to access, correct, amend, and/or delete any of your personal information collected in accordance with this Privacy Policy, please contact us at info@inmigracionvirtual.com or through our contact form .